Accounting Client with a team of 7+ having multiple sector…
Healthcare Agency with a team size of 20+, turn over above 3 million.
Business Challenge
- Candidate Generation (resourcing right candidate)
- Registration till booking turn around time
- Gross profit target
- Remote working
- Training
- Monitoring quality check
Our Process
- Understanding Client SOP
- Client Challenges
- Adding new services or activities
- Checking in-house team expertise
Solution Offered
- Resourcing Tools & Training
- Extensive Compliance & Sales/bookings training
- Onboarding Experienced staff for better turn around time
- Daily, Weekly & Monthly SLA & KPI Calls
- Spot Checks for compliance and quality
- Different Training given as per client requirement
- Detail Compliance training
- UK Geography
- Booking training
- Scenario training to get know how of particular services
Client Benefits
- Dedicated team was allocated as per requirement
- Turnaround time for Hiring improved
- Hiring cost reduced by 50%
- Expertise Trainer allocated as per requirement
- Setting up of Out of Hours team ( Admin, compliance & Booking)
- Streamlining of process
- Client Scope development