Healthcare Agency with a team size of 20+, turn over above 3 million.

Business Challenge

  • Candidate Generation (resourcing right candidate)
  • Registration till booking turn around time
  • Gross profit target
  • Remote working
  • Training
  • Monitoring quality check

Our Process

  • Understanding Client SOP
  • Client Challenges
  • Adding new services or activities
  • Checking in-house team expertise

Solution Offered

  • Resourcing Tools & Training
  • Extensive Compliance & Sales/bookings training
  • Onboarding Experienced staff for better turn around time
  • Daily, Weekly & Monthly SLA & KPI Calls
  • Spot Checks for compliance and quality
  • Different Training given as per client requirement
    • Detail Compliance training
    • UK Geography
    • Booking training
    • Scenario training to get know how of particular services

Client Benefits

  • Dedicated team was allocated as per requirement
  • Turnaround time for Hiring improved
  • Hiring cost reduced by 50%
  • Expertise Trainer allocated as per requirement
  • Setting up of Out of Hours team ( Admin, compliance & Booking)
  • Streamlining of process
  • Client Scope development